When things don't work out...

If something arrives damaged, misprinted, incorrect, or otherwise not right, I’ll take care of it.

Just send me a message with photos and I’ll work with you to make it right.

Photos should show: damage, incorrect printing, photo of entire item
 

SIZING + RETURNS
 

Most items are made to order, so I can’t accept returns for simple size issues on certain pieces
(like boots, jackets, and knitwear).
Please check the size chart or reach out if you’re unsure—I’m happy to help.

 

NEED A DIFFERENT SIZE?
 

For standard print-on-demand tees and sweatshirts, contact me within 14 days of delivery and I will give you store credit for a size exchange.

Shipping charges (if applicable) are non-refundable.
 

Please note: knitwear, jackets, embroidered items, footwear, and other specialty products are not returnable.
Please reach out for damaged items or wrong orders.

 

Because most Total Sally items are made to order, we’re unable to accept returns or exchanges for change-of-mind purchases (buyer's remorse).

Please double-check sizing, colors, and product details before ordering.

If your item arrives damaged, misprinted, or the size isn’t quite right, reach out — I’ll always do my best to help.

WHY ARE THE SAME DESIGNS ON DIFFERENT TEES?
 

Each design is available on multiple styles and fabrics.
Some are more budget-friendly, others are more premium—it just depends on the fit and feel you want.

 

QUESTIONS?
 

Text me (best): 910-679-6966

Email me anytime.

Or message me on Instagram: @totalsally
Thank you for reading the About section :)

I’m glad you’re here.